Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the ardvexon website and any associated pages, forms, and educational materials made available through it (collectively, the “Website”). The Website is operated by Ardvexon Education s.r.o. (“ardvexon”, “we”, “us”, or “our”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.

1. Acceptance of Terms

By using the Website, you confirm that you are at least 16 years old and that you have the legal capacity to enter into a binding agreement. If you are under 18, you confirm that you have permission from a parent or legal guardian to use the Website.

Our Privacy Policy is incorporated by reference into these Terms and explains how we collect and use personal data. Our Cookie Policy explains how we use cookies and similar technologies.

2. Educational Disclaimer

This Website provides educational content and training purposes only. It does not sell toys or provide commercial retail services. Any examples, scripts, or role-play scenarios are offered for training and may need adaptation to your local policies, product range, and applicable consumer protection rules.

The Website is not intended to provide legal, financial, or regulatory advice. If you require advice about compliance obligations, employment matters, or consumer law in your jurisdiction, consult a qualified professional.

3. Description of the Website and Services

The Website promotes and supports online training focused on communication skills and customer service in toy retail environments. Content may include explanations of conversation structure, recommendation frameworks, age-appropriate guidance, feature-to-benefit phrasing, and handling common shop-floor scenarios such as product comparisons, returns discussions, and out-of-stock conversations.

We may modify, update, suspend, or discontinue any part of the Website at any time. We do not guarantee that any particular page, module, or feature will remain available indefinitely.

4. Acceptable Use

You agree to use the Website lawfully and responsibly. You must not:

• Attempt to gain unauthorised access to the Website, servers, or systems, or to bypass security or access controls.
• Use automated means to access the Website (including scraping, crawling, or harvesting) except where permitted by law and our technical measures.
• Introduce malware, viruses, or harmful code, or attempt to interfere with the normal operation of the Website.
• Submit false, misleading, or impersonated information via forms, including the registration or contact forms.
• Use the Website to send spam, unsolicited messages, or promotional content.
• Use the Website in a manner that violates applicable sanctions, export controls, or trade restrictions.

We may suspend or block access if we reasonably believe your use violates these Terms or creates a security risk.

5. Intellectual Property

The Website, including its text, layout, branding, course descriptions, and any training materials we provide, is owned by or licensed to Ardvexon Education s.r.o. and is protected by intellectual property laws. All rights are reserved.

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for your personal or internal business training evaluation purposes. You must not copy, reproduce, republish, distribute, or create derivative works from Website content unless we have given you prior written permission.

6. Third-Party Services and Links

The Website may link to third-party websites (for example, map services) for your convenience. We do not control those third-party services and are not responsible for their content, privacy practices, or availability. Your use of third-party services is governed by their own terms and policies.

7. Disclaimer of Warranties

The Website is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

We do not warrant that the Website will be uninterrupted, error-free, secure, or free of harmful components. Training outcomes vary based on individual practice, store context, and operational constraints.

8. Limitation of Liability

To the maximum extent permitted by law, Ardvexon Education s.r.o. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or business opportunities arising out of or related to your use of (or inability to use) the Website.

To the extent liability cannot be excluded, our total liability for all claims arising out of or relating to the Website will be limited to the greater of (a) the amount you paid to us in the 12 months before the event giving rise to the claim, or (b) EUR 100.

9. Indemnification

You agree to indemnify and hold harmless Ardvexon Education s.r.o. from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the Website, (b) your violation of these Terms, or (c) your submission of information that is false, infringing, or unlawful.

10. Force Majeure

We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including natural disasters, acts of government, war, labour disputes, internet or hosting outages, cyberattacks, or failures of third-party infrastructure providers.

11. International Use

The Website is operated from Czechia. We make no representation that the Website is appropriate or available for use in every jurisdiction. You are responsible for complying with applicable laws when accessing the Website.

12. Governing Law

These Terms are governed by the laws of the Czech Republic, without regard to conflict-of-law principles. Courts located in Prague shall have jurisdiction over disputes arising out of or relating to these Terms, except where mandatory consumer protection rules provide otherwise.

If you are a consumer in the European Union or the United Kingdom, you may also benefit from mandatory consumer protections under the laws of your country of residence.

13. Dispute Resolution

Before filing a formal claim, you agree to contact us and provide a brief written description of the issue and your desired resolution. We will attempt to resolve disputes informally within 30 days. This does not limit any statutory rights you may have.

14. Termination

We may suspend or terminate your access to the Website if you violate these Terms or if your activity presents a risk to the Website, other users, or our operations. Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law will survive termination.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Ardvexon Education s.r.o. regarding your use of the Website and supersede any prior or contemporaneous understandings.

17. Assignment

We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of assets. You may not assign your rights or obligations under these Terms without our prior written consent.

18. No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. Any waiver must be in writing and signed by an authorised representative of Ardvexon Education s.r.o.

19. Modifications to These Terms

We may update these Terms from time to time. Changes become effective 14 days after they are posted on this page, unless a change is required by law or is administrative in nature. The “Last Updated” date at the top of this page indicates when the latest changes were made.

20. Electronic Communications

You agree that communications and notices we provide to you electronically satisfy any legal requirement that such communications be in writing. Where applicable, electronic signatures and confirmations may be binding under relevant electronic communications laws.

21. Contact

If you have questions about these Terms, contact:

• Legal entity: Ardvexon Education s.r.o.
• Registered address: Za cihelnou 544, Černý Vůl, 252 62 Statenice, Czechia
• Email: [email protected]
• Company ID: 04981022